Legal
Privacy Policy
- Collection of Your Information
- Information We Do Not Collect
- Use of Your Personal Information
- Sharing of Your Personal Information
- Security of Your Personal Information
- User Access and Control
- Cookies and Website Tracking
- Changes to this Privacy Policy
Engineerless AI, Inc. ("Engineerless") is committed to protecting the privacy and accuracy of your confidential information. This Privacy Policy describes what information Engineerless gathers on its website at engineerless.ai, through its hosted service and help assistant (together, the "Service"), how Engineerless uses this information, and the options available to you regarding our use of your personal information. Engineerless is committed to processing personal data in compliance with applicable data protection and privacy laws.
1. Collection of Your Information
Engineerless collects information that is volunteered by its users through various means including, but not limited to, filling out forms on our website, enrolling an account for the Service, connecting the help assistant, and corresponding with us for support.
The type of information we collect includes:
- Contact information such as name, email address, and company;
- What you tell us you want to build and how you describe your role;
- Account information such as the organization you enroll and the sign-in identity you use with your own identity provider;
- Payment information, which is processed by our payment provider and not stored by us;
- Operating records generated by the Service, such as counts of requests, pull requests opened and merged, check results, timing, error summaries, the decisions the hosted service returned, and which help-assistant pages were served and how they were rated;
- Non-personal information such as IP address and online activities;
- Technical information such as your device type, browser type, and operating system.
2. Information We Do Not Collect
The Service is designed to work inside systems you own. Engineerless does not store your source code: the builder runs on a machine you own, in repositories you own, and the hosted service receives the context it needs to make a decision and returns the decision without retaining your codebase. Engineerless does not read the data held inside the applications you build. Engineerless does not store your model provider key, which your runner sends with each request to your own provider account, and does not meter or resell model usage, which your provider bills to you directly.
3. Use of Your Personal Information
Engineerless will use your personal information to:
- Respond to your inquiry and administer and provide the Service to you;
- Create and maintain your account;
- Operate, support, secure, and improve the Service, including investigating failed builds and improving the help assistant's answers;
- Process and manage payments under the plan you choose;
- Verify your identity;
- Contact you for administrative purposes;
- Protect our services against fraud and other misuse;
- Fulfill our legal and contractual obligations.
The Service improves by learning from how builds succeed and fail. Under your agreement, Engineerless may distill generalized lessons from your after-action records and investigations into guidance that every customer's help assistant can use. Generalized lessons never include your source code, your credentials, your application data, your customers' information, or anything that identifies your organization.
We may also use your personal information to contact you about our products and services and for other promotional purposes. If you would like to opt out from receiving promotional emails, you may do so by using the opt-out link on the emails or by writing to us.
4. Sharing of Your Personal Information
Engineerless may share your personal data with third parties for processing and managing services on our behalf, such as:
- Web hosting and edge service providers;
- Email delivery services;
- Third-party payment processing services;
- The identity provider you choose to sign in with;
- Vendors that provide services to us.
These third-party service providers are prohibited from using your personal information for any other purpose than providing services to us. We do not sell personal information. We may also disclose your personal information if required by law or as necessary to respond to court orders, governmental requests, a valid legal process served on us, or as necessary to protect our services, users, or others.
5. Security of Your Personal Information
Engineerless is committed to protecting your personal data. We use appropriate technical, organizational, and administrative measures to protect your personal information from unauthorized or unlawful access, use, disclosure, alteration, or destruction, including access controls, encryption in transit, secrets kept in a managed secret store and never in files, and review of every change to the Service before it ships. We are continuously implementing measures and technologies to ensure the safety of all the information that we keep. However, no system or transmission of data over the internet is completely secure. Therefore, while we strive to protect such information, we cannot guarantee its absolute security.
6. User Access and Control
We give you reasonable access to the personal information we keep about you and the ability to update, delete, or change your information. You also have the right to obtain a copy of any personal information we have collected about you upon a written request. If you are located in certain jurisdictions, you may have the right to make a complaint about our handling of your personal data with a supervisory authority. We are based in the United States and process information here.
7. Cookies and Website Tracking
We may use "cookies" and other tracking technologies on our website to collect non-personal information about our website users. Cookies are small files of information which are stored in the device's browser directory to identify a repeat computer user. Cookies allow us to distinguish you from other users of our website, customize and improve your experience, and monitor website use. We may use these technologies to collect information such as IP address, click-through activity, browser type, device type, referring/exit pages, pages visited, and time spent on a page. We do not run advertising trackers on engineerless.ai. You can generally opt out of the collection of this information by setting your browser to refuse cookies or by changing your cookie settings. We do not link this data to personally identifiable information.
8. Changes to this Privacy Policy
We may change this Privacy Policy from time to time. If changes are made, we will post a notice on our website and update the effective date of the notice. Your continued use of Engineerless's services after any such changes constitutes your acceptance of the new Privacy Policy.
If you have any questions or comments about this Privacy Policy, please contact us at legal@engineerless.ai.
Engineerless AI